Terms of website use
This page (together with the documents referred to on it) tells you the terms of use on which you may make use of my website www.ronzo.co.uk (my "Site"). Please read these Terms of Use carefully before you start to use the Site. By using my Site, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using my Site.
1. INFORMATION ABOUT US
1.1.www.ronzo.co.uk is operated by Ronzo.
2. ACCESSING THE SITE
2.1. Access to my Site is permitted on a temporary basis, and I reserve the right to withdraw or amend the service I provide on my Site without notice. I will not be liable if for any reason my Site is unavailable at any time or for any period.
3. ACCEPTABLE USE
3.1. You may use my Site only for lawful purposes. You may not use my Site in any way that breaches any applicable local, national or international law or regulation or that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
3.2.You also agree not to access without authority, interfere with, damage or disrupt any part of my Site or any equipment or network on which my Site is stored.
4. INTELLECTUAL PROPERTY RIGHTS
4.1. I am the owner or the licensee of all intellectual property rights (including any trade marks such as "Ronzo") in my Site and in the material published on it. Those works are protected by intellectual property laws and treaties around the world. All such rights are reserved.
4.2. You may print off one copy, and may download extracts, of any page(s) from my Site for your personal reference and you may draw the attention of others within your organisation to material posted on my Site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
4.3. My status (and that of any identified contributors) as the authors of material on my Site must always be acknowledged.
4.4. You must not use any part of the materials on my Site for commercial purposes without obtaining a licence to do so from me or our licensors.
5.RELIANCE ON INFORMATION POSTED AND LINKS
5.1. Commentary and other materials posted on my Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents.
5.2. We may provide links on my Site to the websites of other companies, whether affiliated with us or not. We do not give any undertaking, warranty or guarantee in relation to the materials on those websites and products you purchase from third party sellers through my site, or from companies to whose website we have provided a link on our site.
6. OUR LIABILITY
6.1. As my Site is provided free of charge, the material displayed on my Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
6.1.1. All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
6.1.2. Any and all liability (whether arising in contract, tort or otherwise) for any direct, indirect or consequential loss or damage incurred by any user in connection with my Site or in connection with the use, inability to use, or results of the use of my Site, any websites linked to it and any materials posted on it.
6.2. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
7.INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
7.1.I process information about you in accordance with our privacy policy. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.
8. SUPPLY OF PRINTS
8.1. Contracts for the supply of prints formed through my Site are governed by our terms and conditions of supply.
9. JURISDICTION AND APPLICABLE LAW
9.1. The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to my Site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.
10. VARIATIONS
10.1. I may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Site.
11. YOUR CONCERNS
11.1. If you have any concerns about material which appears on my Site, please contact info@ronzo.co.uk.
Delivery and Returns
Terms of Supply
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the Goods available for sale through the website www.ronzo.co.uk to you. Please read these terms and conditions carefully before ordering any Goods from this site. You should understand that by ordering any Goods, you agree to be bound by these terms and conditions.
You should print a copy of these terms and conditions for future reference.
1. INFORMATION ABOUT US
1.1. www.ronzo.co.uk (the "Site") is operated by Ronzo
2. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
2.1. After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a good. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Good has been dispatched (the "Dispatch Confirmation"). The contract between us ("Contract") will only be formed when we send you the Dispatch Confirmation.
2.2. The Contract will relate only to those Goods whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Goods which may have been part of your order until the dispatch of such Goods has been confirmed in a separate Dispatch Confirmation.
3. OUR STATUS
3.1. Please note that in relation to original artwork ("Artwork"), we accept orders as agents on behalf of third party sellers. The resulting legal contract is between you and that third party seller, and is subject to the terms and conditions of that third party seller, which they will advise you of directly. You should carefully review their terms and conditions applying to the transaction.
3.2. We may also provide links on our Site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.
4. CONSUMER RIGHTS
4.1. If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you have received the Goods. In this case, you will receive a full refund of the price paid for the Goods in accordance with our refunds policy (set out in paragraph 10 below).
4.2. To cancel a Contract, you must inform us in writing and return the Good(s) to us immediately, in the same condition in which you received them, and at your own cost and risk.
4.3. Details of this statutory right, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision does not affect your statutory rights.
5. AVAILABILITY AND DELIVERY
5.1. Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.
6. RISK AND TITLE
6.1.The Goods will be at your risk from the time of delivery.
6.2. Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of the Goods, including delivery charges.
7. PRICE AND PAYMENT
7.1. The price of any Goods will be as quoted on our site from time to time, except in cases of obvious error.
7.2. These prices include VAT but exclude delivery costs, which will be added to the total amount due.
7.3. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
7.4. Our Site contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Good's correct price is less than our stated price, we will charge the lower amount when dispatching the Good to you. If a Good's correct price is higher than the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the Print, or reject your order and notify you of such rejection.
7.5. We are under no obligation to provide the Good to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
8. OUR REFUNDS POLICY
8.1. When you return a Good to us (for instance, because you have cancelled the Contract between us, or have notified us in accordance with paragraph 20 that you do not agree to any change in these terms and conditions or in any of our policies, or because you claim that the Print is defective), we will examine the returned Print and will notify you of your refund via email within a reasonable period of time. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we received your cancellation or the day we confirmed to you via e-mail that you were entitled to a refund for delivery of the defective Good.
8.2. Goods returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.
8.3. Goods returned by you within the seven-day cooling-off period (see paragraph 6.1 above) will be refunded in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.
9. OUR LIABILITY
9.1. We warrant to you that any Good purchased from us through the Site is of satisfactory quality.
9.2. Our liability in connection with any Good purchased through the Site is strictly limited to the purchase price of that Good.
9.3. This does not include or limit in any way our liability:
9.3.1. For death or personal injury caused by our negligence;
9.3.2. Under section 2(3) of the Consumer Protection Act 1987;
9.3.3. For fraud or fraudulent misrepresentation; or
9.3.4. For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
9.4. We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
9.5. Where you buy any products such as Artwork from a third party seller through our Site, the seller's individual liability will be set out in the seller's terms and conditions.]
10. IMPORT DUTY
10.1. If you order Goodss from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
10.2. Please also note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.
11. NOTICES
11.1.All notices given by you to us must be given to Ronzo, info@ronzo.co.uk. We may give notice to you at either the email or postal address you provide to us when placing an order. Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
12.TRANSFER OF RIGHTS AND OBLIGATIONS
12.1. The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
13. EVENTS OUTSIDE OUR CONTROL
13.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
13.2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following, strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, impossibility of the use of public or private telecommunications networks or the acts, decrees, legislation, regulations or restrictions of any government.
13.3. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
14. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
14.1. We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order Goods from us.
15.LAW AND JURISDICTION
15.1.Contracts for the purchase of Goods through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16.GENERAL
16.1. If we fail, at any time during the term of a Contract, to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies. A waiver by us of any default shall not constitute a waiver of any subsequent default.
16.2. If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
16.3. These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
16.4. We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
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